A free, direct line to allergen management expertise
Members and VITAL Online subscribers can expect their enquiries acknowledged within 2 working days, with a considered response within 5, though we’re usually much faster than that.
Non-members can access the helpline as a priority for one enquiry; further requests are considered case by case as time and resources allow.
Common questions are also answered in our FAQ hub, kept fresh with the questions we hear most often.
Not sure where to start?
With one membership, become a part of a trusted standard, a global network, and get access to discount that pays for itself.